Update 2.23 Known Issues

The team is currently investigating the following reported issues:

Mentioned in the Release Notes:

• Players may sometimes experience issues while playing the Daily Incubator Video Ad.
• Players might have trouble starting a friendly battle.
• During a raid session, the game can switch to landscape mode on some devices, causing UI issues. This is not intended, as the game is supposed to stay in portrait mode.
• Expired DNA Donation requests sometimes remain in the Alliance Chat.

Newly Reported Issues:

• Rexy does not have Audio when used in AR.
• Alankyloceratops’ Dragon Flight ability will defeat a full HP Tenontorex despite not having enough Damage.
• The Enhancements icon is appearing over creatures that do not have Enhancements when entering a Battle.
• Struthiomimus is appearing instead of Stygimoloch in the News Center, and when being rewarded it’s DNA (this issue is purely visual, Stygimoloch is still the DNA being given.)
• Rexy’s Dominant Roar ability is not behaving as intended (it should be behaving as its description states)
• The Recombine DNA Timer is prematurely resetting.
• Microraptor’s Wingbeat ability is not correctly displayed when previewed in Battle.
• Abilities with a Threshold used on Raid Bosses use the Boss’ total HP instead of HP per round
• Compsoraptor’s Playful Pounce Dodge effect is only lasting 1 attack instead of the intended 2 attacks

Currently Fixed:

• Players were repeatedly asked to restart the game following the 2.23 update.

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2023-05-04 UPDATE

• Our team has become aware of the inability to apply Enhancements to Magnapyritor
  • This issue should be fixed as of 2023-05-10 11:00 AM ET
  • The Players impacted have been identified and we will be sending them compensation via in-game Mail. These mails will be sent out as of 2023-05-04 3:00 PM ET, and will expire after 14 Days.
  • We kindly ask that players do not write to support about the issue.

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2023-05-10 UPDATE

• Rexy’s Dominant Roar should now be behaving as it’s description states.
• We discovered Ceratosarus’ Lacerate ability was doing more Damage Over Time than intended. This is now fixed.
• The visual issue with Stygimoloch DNA should now be resolved.
  • We will be sending compensation to all players via in-game mail as of 2023-05-10 11:00 AM ET
  • These mails will expire after 14 days

Thank you!