[NEWS] 3.18 Known Issues

Hello Explorers,

Our team has been made aware of some issues following Update 3.18.

With your feedback, the team has been able to identify and quickly address several bugs.

The following Growth Guide bugs should be addressed as of Wednesday, January 28th at 10AM EST, at the start of the new weekly rotation:

• In Social Pillar, Chapter 5, the Alliance DNA Request does not specify that it must be Rare DNA.
• In Geolocation Pillar, the Icons Scent will now be provided as a chapter reward to ensure that new players will have it available in the next chapter.
  • If you have already completed the mission and have missed out on the Icons Scent reward, please contact Support through the game.
• In PVE Pillar, Chapter 5; Mission 2 – “Have 1 Beginner Strike Event creature in your collection” has now been corrected to “Win a Beginner Strike Event”.
• In Hybridization Pillar, Chapter 5; Mission 2: “Have a 12 hybrid creature in your collection” has now been corrected to “Have a Level 23 Hybrid in your collection”.

The following bugs are still under investigation and the team is hoping to provide updates soon:

• In Battle, Omega Dinosaurs sometimes have their abilities hidden even though the abilities are unlocked.
• In Growth Guide missions, some users cannot collect the coin reward and progress.
• In Growth Guide, some players are missing a mission, however clearing the device’s cache can make the mission reappear.
• In Isle of Trials, using Stun abilities can sometimes cause players to have to wait for the entire countdown (4 minutes) before selecting their next move.
• The Map sometimes fails to populate when switching zones or when switching between GPS-less and Regular Modes.
  • Force closing and relaunching the game should force the Map to load on open.
• When requesting DNA from Alliance, players sometimes see expired DNA Requests.
• Apple users on iOS 26 experiencing frequent freezing and lags. More info here: https://jurassicworldalive.com/news/technical-update-ios-community/

We apologize for any inconvenience and appreciate your understanding throughout this period. We will keep you posted on the progression of the fixes in this thread.

The Jurassic World Alive Team